April 2024

Ace Dental Studio ABN 32 663 573 439 ("we," "our," or "Ace Dental Studio") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988 (Cth).

1. Collection of Personal Information

We may collect personal information from you in various ways, including but not limited to:

• Information you provide to us when you make an appointment, such as your name, address, contact details, date of birth, and health information.

• Information collected during your dental treatments or consultations.

• Information provided through correspondence with us via phone, email, or in-person.

• Information collected through our website or social media platforms if you choose to engage with us online.

• We may also collect promotional footage within our clinic for marketing and advertising purposes. If you appear in such footage, we will obtain your consent beforehand.

2. Use of Personal Information

We may use your personal information for the following purposes:

• Providing dental services and treatments to you.

• Managing appointments and maintaining your dental records.

• Communicating with you regarding your appointments, treatments, and follow-ups.

• Responding to your inquiries and providing customer support.

• Sending administrative information such as invoices, receipts, and reminders.

• Conducting internal research and analysis to improve our services.

3. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

• With your consent.

• To our trusted service providers who assist us in providing dental services, such as dental laboratories, IT support providers, and payment processors.

• When required by law or to comply with a legal obligation.

4. Security of Personal Information

We are committed to protecting the security of your personal information and have implemented appropriate technical and organisational measures to safeguard it against unauthorised access, disclosure, alteration, and destruction.

5. Access and Correction of Personal Information

You may request access to the personal information we hold about you, and you may also request that we correct any inaccuracies or incomplete information. We will respond to such requests in accordance with the APPs.

6. Complaints

If you believe that we have breached the Australian Privacy Principles or have any concerns about our handling of your personal information, please contact us using the details provided below. We take all complaints seriously and will investigate promptly.

7. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Ace Dental Studio
Southport Central Tower 2 2908, Level 9/5 Lawson St
Southport QLD 4215
Phone: (07) 5532 3577
Email: acedentalstudiogc@gmail.com

8. Changes to this Privacy Policy

We reserve the right to update or revise this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website.